All

Pre-release FAQs

• How should I contact for customer support?
• If a payment was refund, does a convinience payment fee refund as well?
• Is there a implementation manual for Paidy?
• Can we refund consecutively?

Payment

• How long can we process my refund?
• Can we cancel a refund?
• Does it cost a refund fee if a payment was refund?
• If a payment was refund, does the refund reflect immediately?

Consumer

• If a refund is processed, how will the customer be reimbursed?

Testing

• Payments for testing purpose have got rejection.

Paidy Checkout

• What causes the error message "現在こちらのショップでペイディが利用できません" to appear in Paidy Checkout?