Please check if any of the following applies.
| Cause | Solution | |
| 1 |
The following formula is not holding true: 1. When discounts from points, coupons, or bundle sales are applied |
Set valid values for which the formula is valid. |
| 2 | On the checkout phone and email input screen, the entered email address for the test account is invalid. | Set a valid email address for the test account. |
| 3 | The name1 field in the buyer object is not set, or it is set to null. | Set the full name (in kanji) for buyer.name1. |
| 4 |
The configuration for the shipping_address object is invalid due to one of the following reasons:
|
Set the values in accordance with the specifications of the shipping_address object. |
| 5 | The shipping_address object is not set, or it is set to null. | Set the values in accordance with the specifications of the shipping_address object. |
| 6 |
The data format of the JSON field does not match the set value due to the following reasons:
|
Set the values in accordance with the specifications for each JSON field. |
| 7 |
The email address set in the buyer object is invalid for the following reason(s):
|
Set an email address that does not match any of these conditions in buyer.email. |
| 8 | The public API key is invalid, such as having an incorrect number of digits. | Set a valid public API key. |
| 9 | You are attempting to create a payment using a production API key with a test consumer account (e.g., successful.payment@paidy.com). | Create the payment with a valid combination of API key and consumer account. |
| 10 | You are attempting to create a payment using a test API key with a production consumer account. |