Please check if any of the following applies.
Cause | Solution | |
1 | There is an error in the public API key, such as not enough digits. | Please set the correct API key. |
2 | You are trying to create a payment with a combination of a production API key and a test consumer account (e.g.successful.payment@paidy.com). | Please create the payment with the correct API key and account combination. |
3 | You are trying to create a payment with a combination of a test API key and a production consumer account. | Please create the payment with the correct API key and account combination. |
4 | You have not set the shipping_address object. Or, you have set the object to null. | Please set the value according to the specifications of the shipping_address object. |
5 | The name1 of the buyer object is not set. Or null is set to the same item. | Please set the name (in kanji characters) in buyer.name1. |
6 | The email address for the test account entered on the Checkout phone number and email address entry screen is incorrect. | Please set the correct email address for the test account. |
The case for Shopify
Cause | Solution | |
1 | If you handle "in-store pickup" or "services or digital products (coupons, in-store reservations, etc.)" that do not involve delivery, the shipping address (shipping_address), which is a required field in the Paidy Payment Module, will not be provided by shopify. |
If you are handling merchandise that do not involve delivery, Please contact sales@paidy.com |